We are operating at full strength - there are no production delays at KAPZ HQ and we aim to get every order out in the post within 3-4 day working days.
If you have an URGENT request - no problem - simply get in touch and we will get it done for you.
We do not send out "shipped" emails and we do not update "online order status". Try to be patient and feel completely confident that we are doing our very best to complete your order as quickly and as efficiently as possible, to the very highest standard of craftsmanship possible.
Every product we make is made by hand and must be perfect prior to despatch. Once your order has been crafted and quality checked, it will be shipped out to you via the shipping method that you have chosen.